Shipping Information

Effective Date: 27.07.2025

 Company Name: Zenith Home Dcore and Traders
  Address: Near Bizaber Naka, Sagar Road, Chhatarpur (M.P.), India
  Contact Email: khan.salman1191@yahoo.com
  Phone: +91 9584334554

At Zenith Home Dcore and Traders, we are committed to delivering your products safely and on time. Below is our shipping policy to help you understand how and when your order will be delivered.

1. Shipping Coverage

  • We currently deliver across Chhatarpur, nearby towns, and other regions of Madhya Pradesh.
     
  • For bulk orders or out-of-state deliveries, shipping can be arranged via third-party logistics partners (charges apply).
     

2. Order Processing Time

  • All standard orders are processed within 1–3 business days.
     
  • Customized or made-to-order products may take 5–10 business days depending on the complexity of the design.
     

3. Delivery Time

  • Local delivery within Chhatarpur: 1–3 days
     
  • Within Madhya Pradesh: 3–7 business days
     
  • Pan-India delivery (on request for bulk orders): 7–14 business days
     

Note: Delivery time may vary due to location, availability, and courier conditions.

4. Shipping Charges

  • Shipping charges are calculated based on location, order size, and weight.
     
  • Local delivery within Chhatarpur may be offered free of charge for selected items or minimum purchase value.
     
  • You will be informed of applicable shipping charges at the time of placing the order.
     

5. Order Tracking

  • Once your order is shipped, we will share the tracking details via WhatsApp, SMS, or email (if applicable).
     
  • For local deliveries, our team will coordinate directly with you for delivery timing.
     

6. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Notify us within 48 hours of delivery
     
  • Share photos/videos of the damaged item(s)
     
  • We will arrange a replacement or return as per our Refund Policy
     

7. Self Pickup Option

  • Customers in or near Chhatarpur can opt for self-pickup from our store.
     
  • Please inform us in advance to ensure your order is ready for collection.
     

8. Contact for Shipping Inquiries

If you have questions about your order’s delivery or shipping options, contact us at:

Zenith Home Dcore and Traders
  📧 Email: khan.salman1191@yahoo.com
  📞 Phone: +91 9584334554